How To Cancel Your CBS All Access Account

Srivishnu Ramakrishnan

Many people around the world are canceling their subscriptions to cable television packages because it’s frustrating to switch between multiple channels throughout the day. Instead, in today’s world, people tend to watch the movies and shows in which they are interested.

So, they select a pick-and-choose model where they have to only subscribe to one channel at a time. Because of such a model they can view what they want on demand. The model grows day-by-day because you don’t have to pay for the content that you are not interested in.

And, one such service is CBS All Access, which is a premium American streaming video service based on a monthly subscription to access the content. As of popularity, in February 2019, it crossed 4 million subscribers on its platform.

Some of the main competitors of CBS All Access are Netflix, Prime, HBO, Hulu, and other streaming platforms. But, if you are a Star Trek fan, then you should consider CBS All Access as your first choice. Apart from movies, it also offers comedy shows, late-night choices such as NFL and NBA games.

CBS All Access offers two subscription plans namely Limited Commercial and Commercial Free. In both the plans, you will get one month free when you subscribed to any of the two. The Commercial Free plan includes download videos and plays offline.

The Limited Commercial costs you $5.99 per month while Commercial-Free costs you $9.99 per month. You can save an extra 15% if you subscribe to any plan annually. As the name suggests, Limited Commercial contains ads while the other one does not contain any ads.

CBS All Access supports various devices including Apple TV, Android TV, Roku, Chromecast, Xbox One, and so on. With CBS All Access, you will get personalized show recommendations, access your local CBS station depending on your current location.

The best feature I found on this streaming platform is that you can pick up watching where you have left off your movie on any other supported device.

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You don’t have to worry if you have subscribed to CBS All Access and now, you want to cancel your subscription plan (whatever may be the reason). Unlike other streaming platforms, CBS All Access allows you to cancel its subscription at any time without any extra charges.

In this article, we will look at how to cancel your CBS All Access subscription.

Cancel Your CBS All Access Subscription Via Website

Since the company does not sign any contract with you, you can cancel CBS All Access at any time. And, the easiest way to cancel the plan is online, i.e, through their official website. Apart from canceling, you can also modify or renew your account from there.

You have to make sure that you use the desktop, as you won’t be able to cancel CBS All Access through an app. To cancel your subscription, follow the below steps.

Step 1: Visit the CBS All Access official website and from the top-right corner, click on the “Sign In” button to sign in to your account.

Step 2: After signing in, you will be redirected to the “My Account” page. Scroll down to the bottom of the page, you will see the “Cancel My Subscription” button.


Step 3: Once you click on that button, you will be asked to confirm whether you want to cancel the account or not.


Step 4: Next, you will be redirected to another page where you have to confirm your cancellation once again and check the box that certifies that you have understood the CBS All Access cancellation terms.


Step 5: Now, provide a reason to CBS why you are canceling your account. Click on the “Complete Cancellation” button and you are done!

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If you regret your decision to cancel the account, then you can click on the “Resume Subscription” button to resume where you left off.


However, CBS does not provide partial refunds that means if your period does not expire at the time of cancellation, you will continue to retain access to your content. Once the subscription date expires, you will not be able to watch any content, hence, you will need to subscribe to CBS All Access again.

Cancel Your CBS All Access Subscription Via iTunes

You will have to manage CBS All Access through iTunes if you subscribed to it through the same. You will need to cancel your subscription if you are not interested to watch the shows or movies, and it is not straightforward in iTunes as it looks like.

To cancel CBS All Access via iTunes, then follow the below steps.

Step 1: Launch iTunes on your Mac, and if you are using iPhone or iPad, then launch the iTunes Store. Log in to iTunes and select “Account”.


Step 2: Scroll down to “Settings” and then click on “Manage” next to subscriptions. For iOS users, go to Settings and scroll down and click on “Subscriptions”.


Step 3: Click on “Edit” next to the subscriptions that you want to cancel.


Step 4: Lastly, click on “Cancel Trial” or “Cancel Subscription”.


Whether you cancel a subscription directly through a website or iTunes, the rules are the same. You can continue to watch the content until it’s expired subscription date.

Cancel Your CBS All Access Subscription Via Roku

You might set up CBS All Access from the Roku streaming player or Roku TV. The advantage of using Roku is that you can manage or cancel the subscription in one place.

To cancel your subscription from the Roku streaming device, then follow the below steps.

Step 1: On your Roku remote, press the “Home” button.

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Step 2: You can locate and access the subscription options in the following ways.

From your channel lineup:

  • Select Home.
  • Use the arrow buttons to highlight a specific subscription channel
  • Now, press the “*” button on your remote.

From the Channel Store:

  • Select Streaming Channels.
  • Browse a category and search for a subscription channel.
  • Now, press the “OK” button on your remote.

Step 3: Select “Manage Subscriptions” and then click on “Cancel Subscription”.

Step 4: You will have to select “Cancel Subscription” again for confirming your cancellation. And, then click on Done.

If you want to cancel your subscription from the website, then follow the below steps.

Step 1: Visit Roku on your desktop or smartphone and then sign in to your account.

Step 2: Click on Manage your subscriptions.

Step 3: On the “My Subscriptions” page, you will see a list of all the channels you have subscribed to, along with their status and renewal date.

Step 4: Click on “Unsubscribe” next to the CBS All Access to cancel your subscription. And, then click on Done.


Use CBS All Access For Free

The reason for canceling the CBS All Access is due to its cost then you can subscribe to a cable service or a premium Internet TV service. To do so, you will get free access to CBS All Access programming.

However, you will not be able to watch streamed content, instead, you can only access CBS All Access live programming at no additional cost. Some of the examples are:

  • Dish
  • Hulu
  • Optimum
  • Verizon
  • Spectrum
  • Suddenlink
  • YouTube TV
  • TDS
  • Fubo
  • BendBroadBand
  • Frontier Communications

And many more.

Wrapping Up

You can also cancel the one-week free trial before its expiration to avoid any charges after the trial period. If you don’t cancel the trial period, then you’ll be charged either with the monthly fee or annual fee.

If you are still having problems with canceling your CBS All Access, feel free to contact us in the comment section below.

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